Trivaeo CRM and ERP Business Application Software
News and Articles

AI Experts - business alignment is the key to AI implementation

An interesting article in the on-line magazine TechTarget today was written by senior News writer Ed Burns. The main thrust of the article is all about how AI (Artificial Intelligence), when deployed in Enterprise, needs to focus on improving existing processes, so that it can have the desired effect on the bottom-line. I found this interesting for two reasons:

Continue reading

The 10 critical things a CRM should do for you when you create an order

At this time of the year, every self-respecting Sales Manager is pushing their team to the limit to close those sales that can be “brought home” before the end of the calendar year.  I love the real “Old-Guard” ones that won’t even allow a single Xmas decoration to appear in the office until all the old prospects are closed.  December 1st might be the time to celebrate Christmas if you are a nine-year-old, but for us hard-nosed sales people, we have come to our toughest part of the year. What we want most is a present in the form of a decent CRM system.  But if you don’t have Trivaeo Crossroads CRM by now, it’s too late for this year I’m afraid.  Anyway, as it's order closing time I thought I'd spend a minute reflecting on what the CRM must do for you when you actually get that order from your opportunity?

Continue reading

What is Customer Relationship Management (CRM)?

What a term! It is banded about our industry like candy at a childrens party.  But what is it? In my experience most business owners treat the term with some skepticism because it relates to a strategy as much as a tangible application.  What a small business owner needs is a simple and effective way of managing contacts and keeping on top of simple tasks. Let's have another look at CRM, let's demistify it, learn more about what it is and how it relates to your business today.

Continue reading

Business Consultants are bad for business

An excellent article from our COO, Dave Tidwell, yesterday demystifies the CRM market. Dave touches upon workflow and the underlying business sales strategy in his article. It catalysed some thoughts I had on the subject. I will build on Dave Tidwells' article with some arguments here about the role that “Business Consultants” are playing in this space and the effect they are having on many businesses; including yours!

Continue reading

How does Trivaeo go beyond traditional CRM and ERP?

Describing what Trivaeo technology does is remarkably difficult to do! Putting 20 genres of application behaviours across 79 applications into an easily understandable matrix is actually quite tough to do. For some, it is difficult to grasp including the team here at Trivaeo Cloud Services when we discuss how to market and present our technology. So, here's a fresh, new and alternative way of looking at it. Let's see if you agree...

Continue reading

How is CRM useful to Plumbers?

Taking an industry specific view of how CRM can help your business. In this article we focus on the theme of Plumbers. How is CRM useful in helping you run your plumbing business?

Continue reading

  • United States +1 765 387-4451
  • United Kingdom +44 (0)844 561-1979
  • France +33 6 21 50 27 95
  • This email address is being protected from spambots. You need JavaScript enabled to view it.
© Copyright Trivaeo Ltd & Trivaeo Cloud Services, CloudWorksIT, 2011, 2017. All Rights Reserved.