The Trivaeo Business Application Software covers some 20 major genres of CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning). Including the sub-applications and supporting business application areas covers a total of 79 business applications.
All business applications are supported by a complete Graphical User Interface where users can modify, query and input data. The results are available instantly. Most business applications include real-time reports and dashboard 'widgets' that summarise key elements of each business application area.
Trivaeo business application technology takes this all one stage further with integral workflow and process management that can go a long way to intelligent automation of routine business processes including typical user activities and setting the status of those activities. It is further supported with real-time notifications and alerts which draw the users attention to work items and activities that require their attention or a decision to approve or reject an item of workflow.
Most of all, the business applications are all modular and work seamlessly standalone or as combined business applications working together without user integration effort at any time.
Pat Graham, the Chief Technology Officer, enjoyed a long and tenured career as an information systems troubleshooter and consultant to the US State Department. Over the span of many years he was on 'point' to orchestrate and supervise the rapid delivery of large groups of resources to repair and reenable the critical infrastructure destroyed during wars and major unrest all over the world. Unable to find any readily accessible cloud based software that could be shared and used by multi-disciplined groups of suppliers, contractors and personnel he began writing a business applications framework that was effective, easy to use and 'internet' based far in advance of the pervasive nature of the modern internet. Without realising it at the time, the software he wrote to support the rebuilt of a countries critical infrastructure, utilities and services he found those contractors and businesses involved with the projects were very keen to keep using it for their own purposes once they returned to their normal 'civilian' activities. Trivaeo Business Applications was a very early entrant into this field, being available under a global SaaS Cloud based model since 2009.
Today, many years later the software is extermely popular with businesses of all sizes to help them increase their profits or cut their costs by speeding up their business and making it generally more efficient and effective. It is striking to realise that only 20 years ago a very basic project management software package could cost as much as $500,000 for a single user and Trivaeo now sells its Project Management software for $25 per user per month even whilst being wildly more beneficial, easy to use and intuitive than the package ever was in the past!
The advent of the global internet has made business application software like that from Trivaeo Cloud Services incredibly easy to access and adopt and at price points which are unrivalled in history. Trivaeo remains on a mission to bring enterprise grade business applications to business of all sizes all over the world without the cost, hassle, delays and complexity of the established big-badge Silicon Valley players.
Trivaeo provides 1st line, second line and deeper support of the business application software suite globally 24 hours a day. This is supplmented by a global partner ecosystem of trained and qualified partners who are able to assist the clients that they manage. The entire suite of business appliction software is available in 2 major flavours, one solutions orientated at Trivaeocloud and the other with an applications leaning at CloudWorksIT. Both are on an identical global software platform. The entire platform is identical in layout and all orchestration, command, control is unified. At no time does any individual client run a risk that their 'business application software portal' is different to or different to any other businesses experience. Trivaeo uses an innovative 'template' based system to change functional layout and behaviour where clients have required customisations or other tailored adaptation of the business application software to their explicit needs. We have international points of presence that automatically connect the business user to their most 'local' access point to ensure very fast 'Time to Live' for all transactions. Due to the very limited 3rd party integrations across the suite Trivaeo is largely comfortable offering 5x9's Service Levels as we are not routinely affected by the behaviour of other suppliers with their technology.
It should be noted that our business application software suite does not hold or store any payment card, or credit card information and has been Payment Card Industry verified by our Payment handling partners. We use PCI Compliant payment gateways for those clients that wish to pay as they play through their own subscription management capabilities. This allows our business applications to be available in over 130 local currencies around the world. Our clients are able to increase or decrease their subscriptions on demand without any interactions with Trivaeo at any time. Clients can add, remove or otherwise block or administer their users themselves at any time. We maintain a regular 15 minute batch global backup of all client data and are able to rollback at any point if necessary without service interruption in any form (although this has never happened!). Clients can also download their own data for downstream storage if they so prefer to do so. Due to the modular nature of the Trivaeo software we have very limited 'technical support' enquiries. Our agile development release cycles deliver incremental benefits to our clients business applications experience without service interruption or any downtimes.