Trivaeo agreed to build, deploy and manage an entire enterprise grade cloud solution for the company and it’s national network of franchisees. This cloud solution became the basis of a new extranet/intranet onto which all of the Groups’ business processes would be layered and executed.
The Trivaeo solution was fully integrated with their key 3rd party suppliers systems across car windscreens, tyres, sealant, glues and paints. The Trivaeo client booking system was configured and integrated to the websites and the entire resource management process was automated, enabling each franchisee to accept new client bookings for repairs, replacements and services with a single mouse-click.
The solution now enables franchisees to offer a fully automated service to their clients on an end-to-end basis from the lead-generation and marketing phase all the way through to invoicing and from appointment setting to delivering customer care and everything in between.
The automated business processes used in the resulting solution use almost every application capability that Trivaeo has built across CRM, Stock Management, Logistics, Bookings, Projects and Asset Management.
The entire solution was built on the standard Trivaeo Crossroads platform which offers immediate integration across 65+ applications, each forming building blocks of the overall solution