SWJ Enterprises' Andreas Jaeger has given some consideration to the benefits of business automation. He continues his core observations here. You'll want to see them...
Your clients' needs"
Day after day I speak with potential clients, and what I find is that what is most often the center of focus are the needs of their company. We have always prided ourselves on thinking deeper into such issues, so what we like to ask is what are your clients’ needs?
You could have a perfectly happy employee base but it is for naught if the clients are not happy. With this vital fact in mind, Trivaeo gives your customers several channels of interaction, from chat, to email, to integrated video conferencing. Your clients can interact with you through apps, or can submit requests straight to you though their own personal Self Service log in, directly linked to your instance. Happy employees, absolutely, but with Trivaeo you also truly make your business easier to do business with.